About Us

Empowering Your Digital Future

D&S IT Services Ltd. is a Jamaican-owned technology partner dedicated to keeping your business connected, secure and running smoothly. We help organisations design, build and support the IT environments they rely on every single day.

From troubleshooting a single workstation to deploying firewalls, servers, Wi-Fi and POS across multiple locations, our focus is always the same: reliable solutions, clear communication and long-term partnership.

Talk with our team

Who We Are

D&S IT Services Ltd. was founded to close the gap between what businesses need from technology and what they actually receive from traditional IT support.

We combine hands-on field experience with strong technical knowledge in networking, cybersecurity, servers, Microsoft 365, PBX/VoIP and point of sale systems. We’ve worked with government entities, SMEs and growing Jamaican brands that require dependable IT without enterprise-level complexity.

Our approach is simple:

  • Listen carefully to how your business operates.
  • Audit your current IT environment—what’s working and what’s causing risk.
  • Design practical solutions that match your budget and growth plans.
  • Support you over time, not just at installation.

When you partner with D&S, you’re not just getting a technician, you’re getting a committed IT partner who understands uptime, security and compliance in the Jamaican context.

Meet the Team

The people behind D&S IT Services Ltd. are hands-on, field-tested and committed to doing IT the right way.

Demario Ewan

Director & Technical Lead

Leads network, security, server and Microsoft 365 projects with a focus on stability, documentation and long-term scalability.

Shanice Smith

Director & Operations Lead

Oversees client relations, scheduling and project coordination to ensure smooth delivery and consistent communication.

S. Wilson

Administrative Support

Supports billing, documentation and coordination so that technical work and client support stay organised.

Our Approach to IT for Business

Technology should support your operations, not slow them down. That’s why we design environments that are secure, documented and easy to manage—whether you have an internal IT person or you fully rely on us.

We prioritise:

  • Network stability – clean cabling, structured switching, VLANs and secure Wi-Fi.
  • Security by default – firewalls, access control, backups and user education.
  • Business continuity – planning for outages, failures and cyber incidents.
  • Clear communication – no guesswork, just straightforward updates and advice.

Whether we’re implementing a firewall, onboarding a new branch or resolving user issues remotely, our goal is always to leave your environment better, safer and more scalable than we found it.

Our Core Values

These principles guide how we design, support and improve every IT environment we manage.

Integrity

We operate with honesty, transparency and strong ethical standards in every engagement.

Innovation

We continuously explore smarter, faster and more secure ways to deploy technology.

Customer Commitment

Your success is our mission. We support, advise and follow through every time.

Security First

Firewalls, backups and access control are built into everything we deploy.

Excellence

We hold ourselves to high technical and professional standards at all times.

You Focus on Business. We Handle the IT.

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Technologies We Work With

We design and support environments built on widely trusted platforms and solutions.

Microsoft 365

Microsoft 365 & Exchange Online

Windows Server

Windows Server & Active Directory

Firewall

Firewalls & VPN Solutions

Networking

Enterprise Networking & Wi-Fi

What Our Clients Say

We build long-term relationships with our clients by being responsive, transparent and committed to keeping their systems running.